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5 Things To Know About Property Damage Insurance Claims

Insurance Claims Help
Our homes are everything. They hold our comfort, security, and happy memories. But sometimes houses get damaged by nature, accidents, and vandalism. When this happens, it can give people overwhelming frustration and grief.

If your home is damaged by fire, water, mold, or a storm, the stress from trying to get back to normal can feel like a whirlwind. The last thing you’ll want to think about is filing an insurance claim, but please don’t put it off.

One of the first steps you should take after your property is damaged is to learn what your insurance policy will pay for. Starting the insurance process immediately will help prevent further damage. It’ll give you peace of mind and help get your life back to normal as soon as possible.

Here are five things to know about filing an insurance claim after your home has been damaged:

1) Not all insurance policies are the same.

Policies can vary a lot based on the provider, coverages, deductibles, policy limits applied, and the level of property damage. It’s possible that you have insurance that covers everything from weather damage to system failure to destruction. Your insurance may even cover damage from animals and insects.

2) You don’t need to settle on a bad contractor.

It’s your right to demand and hire a fully-licensed contractor of your choice with a good reputation to help with the emergency cleanup and repairs.

3) You may begin emergency measures to protect your property from additional damage (and may be compensated for it).

The insurance company may not be liable for additional expenses if you fail to provide this initial protection. If it is safe and feasible, turning off the water source or moving furniture are just a few things to consider to help minimize damages to your property.

4) You may be reimbursed for expenses outside the coverage of your home damage.

For example, you may be able to receive reimbursement if you need to relocate to temporary housing during reconstruction, or if you need to purchase outside meals or if the facilities in your home are rendered useless.

5) If you have adequate coverage, you are entitled to be paid for the fair cost of fully restoring your home to its pre-loss condition.

Once again, this is based on your specific insurance provider and your coverage plan. Stay in touch with your insurance agent at least annually to assess your property value and to make sure that your coverages are appropriate for your home.

About UNGERMAN

UNGERMAN is a family-owned company providing full-service mitigation, restoration, reconstruction, and renovation. Our mission is to provide our clients with the highest quality of dependable services while carefully managing costs.

We will provide accurate estimates, clear communication, and efficient completion of necessary mitigation and repairs in order to complete projects successfully. Through this process, we will build a solid relationship between the customer, insurance company, and UNGERMAN.

We’ll Guide You Through The Insurance Process After Property Damage

When we arrive, our team will begin to clean up the damage and guide you through the insurance process. We’ll document the property loss and contact your insurance agent to review what type of damage can be covered by your policy.

We Are Committed To:

– Providing our clients with the finest restoration professionals in our area; people who take care of our customers like they are part of their own families.

– Helping our customers to make informed decisions by constantly keeping the lines of communication open and honest.

– Delivering expert knowledge and top-notch customer service throughout every phase of the project.

– Addressing your questions and concerns at any time because we are a team; we are your team.

If your property needs restoration, reconstruction, or renovation, fill out the form below!




3 Ways Your Roof Can Be Damaged

Two Men working on steep roof add new shinglesCome springtime, there are many chores to be done. Mowing the lawn, pulling and spraying weeds, cleaning out the basement, to name a few. Lives are busy, and it can be easy to forget about things that don’t require daily or weekly inspection. One aspect of homeownership that often gets forgotten is the roof.

Roofs are easy to miss without making a conscious effort to inspect them. We take them for granted because, usually, they can last about 20-30 years. Out of sight, out of mind might be the default approach a lot of people take, but maintenance is important to have a long-lasting roof.

Here are three ways your roof can be damaged:

Trees

These majestic towers of nature provide homeowners with multiple benefits. However, they can also cause damage to your roof. Be it from old age, strong wind, or wear and tear from animals, tree limbs eventually break off and they have to land somewhere.

If the branches land on your roof, it could cause some degree of damage. Lighter branches may cause simple wear and tear, while large limbs may deliver a large impact that needs immediate restoration.

Weather

Strong storms can wreak havoc on houses, especially roofs and siding. Wind, rain, and hail can rip up shingles and create holes. Here in Minnesota, ice can be a big problem as well. When water gets under the shingles and freezes, it pushes the shingles up and causes them to shift and break over time. Under the cover of snow and ice, this damage may not be noticed until warm a warm weather inspection.

There are ways to weather guard your roof, but sometimes the elements will deliver a lot of damage no matter how much you prepare. Check your roof after every major storm and after every winter for signs of impending issues.

Animals

Houses give us shelter from the elements and wildlife. When we’re cozy inside, it feels like we’re completely protected from animals. Unfortunately, your home’s exterior is still subject to every critter out there. Rats and squirrels build nests and rip up roof shingles.

If you’re consistently hearing scurrying and crawling noises from your roof, check to make sure animals aren’t causing damage. You might need to set up a trap or hire a service to capture any frequent pests.

About UNGERMAN

UNGERMAN is a family-owned company providing full-service mitigation, restoration, reconstruction, and renovation. Our mission is to provide our clients with the highest quality of dependable services while carefully managing costs.

We will provide accurate estimates, clear communication, and efficient completion of necessary mitigation and repairs in order to complete projects successfully. Through this process, we will build a solid relationship between the customer, insurance company, and UNGERMAN.

We Are Committed To:

– Providing our clients with the finest restoration professionals in our area; people who take care of our customers like they are part of their own families.

– Helping our customers to make informed decisions by constantly keeping the lines of communication open and honest.

– Delivering expert knowledge and top-notch customer service throughout every phase of the project.

– Addressing your questions and concerns at any time because we are a team; we are your team.

If your property needs restoration, reconstruction, or renovation, please contact us today!


5 Mitigation And Restoration Services We Provide For Commercial Properties

Picture of a Commercial Building with Storm Damage

Running a business or organization is stressful when everything goes right, let alone when things go wrong. Things can happen that are completely out of your control, like extreme weather conditions and accidental human error. It only takes one incident to cause significant damage to a commercial property.

As a preferred contractor for commercial insurance carriers, our company provides emergency mitigation response and complete restoration and reconstruction services for commercial disasters due to water, fire, storm, vandalism, and more. We have helped organizations with the following and more:

Commercial Mitigation, Restoration, & Renovation

1) Flood & Water Damage: Water Extraction & Drying, Mold Remediation

Flooding is common in the springtime, if weather ingredients converge. Beyond snow melt or heavy rains, flooding can occur due to burst pipes and a variety of other reasons. Whatever the cause, we can extract the water and provide expert drying services for your facility. We’re also experts in mold remediation and can ensure complete mold elimination should previous water damage have caused this to occur.

2) Fire & Smoke Damage: Cleaning, Deodorization, & More

Faulty electronics, damaged wiring and even manufacturing equipment can defect and lead to a fire incident. It’s a lot of work to clean up fire and smoke damage, and there are many steps you need to take to get your business back to normal.

3) Emergency Power & Lighting, Board-up and Temporary Roofing

Water, fire and even storms can cause a need for emergency temporary services. Wind and lightning can knock out power to your business, severely damage the roof, and even break windows. Fire can create penetrating holes in the structure, while water can lead to power failures.  Problems like these could lead to serious financial or liability issues. Our teams can react to provide emergency needs to stabilize your building while other restoration plans are being implemented.

4) Electronic Restoration/Data Recovery & Document, Book, Art Restoration

Businesses and organizations have sensitive data and invaluable items in their possession. Retail outlets have important customer information, museums have precious art pieces, libraries are filled with classic literature and irreplaceable documents, and businesses have specific computers they need in order to provide their services. If items like these are damaged or “lost” in any way, we have specialists who can step in and salvage and restore many of these items.

5) Reconstruction & Remodeling: Time & Material Estimating, Project Management & Consulting

Often times damage from water, fire or storms leave a structure needing repair. In any situation, we have the resources to provide consulting services, line item estimating, time and material estimates, and complete project management.

About UNGERMAN

These are only some of the services we offer commercial entities. UNGERMAN is a family-owned company providing full-service mitigation, restoration, reconstruction, and renovation. Our mission is to provide our clients with the highest quality of dependable services while carefully managing costs. We will provide accurate estimates, clear communication, and efficient completion of necessary mitigation and repairs in order to complete projects successfully. Through this process, we will build a solid relationship between the customer, insurance company, and UNGERMAN.

We Are Committed To:

  • Providing our clients with the finest restoration professionals in our area; people who take care of our customers like they are part of their own families.
  • Helping our customers make informed decisions by constantly keeping the lines of communication open and honest.
  • Delivering expert knowledge and top-notch customer service throughout every phase of the project.
  • Addressing your questions and concerns at any time because we are a team; we are your team.

If your commercial property needs restoration, reconstruction, or renovation, please contact us today!


Spring Cleaning Tips To Prevent Damage To Your Home

This terrible winter is finally over! The warmer weather has started and we’re finally getting our roads and yards back. This time of the year always feels refreshing and inspires us to get our homes cleaned. Outside of your standard cleaning tasks, it’s important that you make an effort to prevent damage to your home as a result of the seasonal change and the weather side-effects that come with it. Here are some tips for preventing water, fire, and mold damage.

Spring Cleaning Tips To Prevent Flooding & General Water Damage

Minnesota had a ton of snow this past winter. A record amount of snow, in some places. Now that the snow is melting, we’re finally starting to see our lawns again and it’s very exciting. The problem is that the water from all of that melting has to go somewhere, and unfortunately it could cause water damage and even flooding.

Picture of snow and ice melting.

To prevent water from getting into your home, check out your roof to make sure you’re not missing any shingles and check any vents or windows for damages. In addition, inspect all of your pipes and faucets to ensure they weren’t frozen and ruined over the winter. Finally, check your doors and windows for any cracks or separation.

If you have a basement or crawl space, you’ll want to clean the gutters to allow for proper drainage. Examine your home’s foundation for cracks and use caulking to fill in any problem areas. In addition, it may be necessary to fix the grading of your yard that runs alongside your house. This can be accomplished by adding compacted soil to help guide water away from home so it doesn’t pool around the foundation and seep into your basement.

Spring Cleaning Tips To Prevent Fire Damage

It might seem strange, but fires are more likely to happen during the fall and winter months. That being said, fires can happen any time throughout the year. Since you’re already planning on doing spring cleaning, it makes sense to focus some of your attention on preventing fire damage.

The most obvious starting point is to test your smoke and carbon monoxide detectors and replace the batteries. Next, inspect the chimney to make sure it’s not damaged or clogged. While you can do this yourself, we strongly recommend you hire a certified professional to give it a proper inspection. Finally, make sure your dryer vent isn’t clogged and clean it out if it is. Clothes dryers can cause fires if they aren’t venting properly.

Spring Cleaning Tips To Prevent Mold Damage

Mold is nasty and could make you sick. Beyond that, mold damage can wreak havoc on your home. With all of the storms and melting snow that come along with the spring season, it’s very easy for mold to grow in damp areas of our homes. All of our flooding & general water damage tips will assist you in fighting mold growth, but there are a couple more things you should do at minimum.

Picture of a Moldy Ceiling with Water Dripping

First, dry any wet areas of your home with fans and set up dehumidifiers in areas that are more susceptible to dampness, like the basement. Second, clean your walls with soap and water (if you’re already seeing mild mold growth, bleach mixed with water might be necessary). There are many other steps you could take to keep mold out of your home, but these two things are a great start that could go a long way when paired with our recommended water removal techniques.

What To Do If You Already Have Damage To Your Home

If you already have damage to your home from water, mold, or fire, you’ll need the help of a certified mitigation and restoration company. But you need to make sure you’re hiring a company with the proper experience and equipment to get the job done right the first time. UNGERMAN is the answer to your water, mold, and fire damage problems.

About UNGERMAN

UNGERMAN is a family-owned company providing full-service mitigation, restoration, reconstruction, and renovation. Our mission is to provide our clients with the highest quality of dependable services while carefully managing costs. We will provide accurate estimates, clear communication, and efficient completion of necessary mitigation and repairs in order to complete projects successfully. Through this process, we will build a solid relationship between the customer, insurance company, and UNGERMAN.

We Are Committed To:

  • Providing our clients with the finest restoration professionals in our area; people who take care of our customers like they are part of their own families.
  • Helping our customers make informed decisions by constantly keeping the lines of communication open and honest.
  • Delivering expert knowledge and top-notch customer service throughout every phase of the project.
  • Addressing your questions and concerns at any time because we are a team; we are your team.

If your residential or commercial property needs restoration, reconstruction, or renovation, please contact us today!


6 Steps of Mold Removal and Remediation

Picture of Mold on Ceiling and Walls

Fire, storms, and water can all be disastrous and can cause serious damage to your property. But if there’s one word that truly makes homeowners cringe, it’s mold. Why? For many, it manifests a fear of illness, not to mention the aesthetic and structural deterioration it can create.

Mold has been linked to health problems and can be harmful to you, your family, and your employees. It’s something that isn’t always easily detected, but could cause serious long-term damage to your house or business.

Who Can Be Affected By Mold In Their Home?

Children: Little ones are still growing and are more susceptible to the toxicity in fungi. 

Elderly: As people age, their bodies break down and their immune systems deteriorate, which makes it difficult to fight mold toxicity.

People with compromised immune systems: This could be a result of a disease or condition, or even poor health due to lifestyle choices.

Individuals with existing respiratory conditions, such as allergies or asthma

Pets: Yes, even your family dog could be negatively affected by mold in your house.

How Can Mold In My Home Affect My Health?

Mold can cause serious health issues and infections, but the most common indicators could appear more like allergies or the common cold. Headaches, sore throat, and congestion could all be indicators that you have mold somewhere in your home.

How Do I Fix Mold In My Home?

If you think there might be mold growing in your home, it’s important to take steps to identify and then remove it. However, mold remediation (or mold removal) isn’t something you should do on your own. 

If mold levels are abnormally high as determined by indoor air quality testing or an inspection, remediation is recommended. This should be carried out by a professional remediation company with certified, trained professionals who have experience removing and cleaning-up mold from an indoor environment.

Six Steps Our Company Takes To Remediate Mold:

1) Antimicrobial Application

This is a first step of corrective action. If your home or business has had recent water damage, but there is no visible mold growth, we can apply an antimicrobial agent that will prevent mold growth from occurring until the wet area is dried out. Antimicrobials can also kill existing mold spores if they are present.

2) Source Identification

Mold is often found in places that have been previously exposed to water or are near a moisture source. Some areas of concern are bathrooms, basements, sink cabinets and window sills due to condensation.

Our technicians can identify elevated moisture concentrations in residential and commercial structures through the use of state of the art, industry specific moisture detection equipment and inspection tools such as thermal imaging. Often this can help determine the source of the moisture intrusion. 

3) Containment

Mold can spread quickly if given the right conditions. Once the source of moisture intrusion has been repaired, our technicians isolate the contaminated area(s) to eliminate the spread of mold spores to other areas of the property. Containment is critical in minimizing the potential effects of cross contamination to other unaffected areas.

4) Air Filtration

During the process of mold removal, spores can be disturbed and become airborne. In conjunction with containment, the air needs to be cleaned as well. Negative air machines with high efficiency particulate (HEPA) air filters run continuously throughout the project. This ensures that mold spores, dust, microbial volatile organic compounds (MVOCs), and other airborne debris are removed from the affected area.

5) Removal and Cleanup

In most instances, the only effective way to ensure proper mold remediation is to remove affected materials completely. This commonly involves drywall, insulation, wood trim, carpet and even furniture.  

We follow S520 industry standards written by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to professionally clean up mold from your home or business. If the area contaminated with mold is greater than 10 sq. ft, the use of a licensed environmental hygienist is required. The hygienist will provide a final clearance test, giving our customer peace of mind that the mold has been properly mitigated.

6) Replacement

As previously indicated, it could be possible that areas contaminated by mold require the removal of affected materials. In situations like this, we can provide restoration services and repair affected areas with new building materials. At the conclusion, the property will be restored to a pre-loss condition.

Why You Need A Mitigation And Restoration Company

Picture of a Moldy Ceiling with Water Dripping

Removing mold is challenging. It requires specific equipment and very specific training and certification in order to do the job properly. If not treated properly, mold can be toxic and a potential health hazard.

For these reasons, it’s important to get help from a trusted mitigation and restoration company with well-trained staff and the proper equipment. If you need help with mold damage to your property, UNGERMAN is your one-source solution.

How UNGERMAN Can Help You Mitigate Mold Damage

UNGERMAN is a full-service, IICRC Certified property restoration company that can assess and repair your property damage. Our vast experience will help determine the source of the mold damage and apply the proper solutions to restore your property. We offer our customers a helping hand and the best mitigation methods available with over 40 years of experience.

If you have mold, we have the knowledge, experience, and specialized equipment to solve the problem. We conduct our mold remediation services, quickly, efficiently, and thoroughly.

When you have an emergency, we are available to you 24/7/365. We assign a Project Manager at the beginning and they will be your main point of contact throughout the project. In addition, if your situation involves an insurance claim, we work directly for you with your insurance company on your claim. This is what we do every day, whereas this may be the first time you have ever filed a claim.

Call 612-825-2800 Today To Learn About Our Mold Detection And Clean-Up Services


6 Common Causes Of Water Damage

(And How To Mitigate & Restore It)

What would we do without water? After all it’s essential for life, right? Unfortunately, it can also be destructive and devastating.  Water damage is one of the most commonly claimed insurance perils annually. Homes and businesses are equally at risk.

Water damage can be slow and intrusive such as a leak over the course of months, or it can be a result of a catastrophic event that happens in a matter of minutes. The following are six causes of water damage.

1) Frozen/Broken Pipes

Here’s a problem we really have to worry about in Minnesota. Because temperatures dip below freezing for the majority of our winter months, pipes exposed to cold drafts or little insulation can freeze and burst anywhere in a home or business where these issues are present.

2) Damaged or Faulty Plumbing

Water supplies run everywhere within a home or business, therefore issues can pop up anywhere.  Appliances, sinks, washing machines, sprinkler systems to name just a very few.  Sometimes original installation was substandard, parts can fail.  No matter what, water can create substantial damage.

3) Ice and Snow Damage

Many of us love outdoor winter fun.  Snow and ice, especially when it involves ice fishing, skating, and snowmobiling.

Unfortunately, in the meantime, snow and ice can cause major problems like ice dams or attic frosting.  In either case, damage such as wet insulation, drywall and framing can be tricky to track and get dried out.

4) Storms and Flood Water

This is something most of us are familiar with. Images on the news of flooded streets or homes. Storms can be bring torrential down pours. Sump pumps fail or just can’t keep up. Water rises quickly in certain situations and therefore can bring devastating effects.

5) Water from Fire Department

Unless you’ve lived through it, it’s hard to imagine what it’s like to have your house on fire. Thank goodness for firefighters! Ironically, from fire damage also comes water damage, because powerful hoses are blasted at a fire using copious amounts of water. When remaining structure can be salvaged, part of the process must first be to properly dry it out.

6) Sewer Backup

Sewage backups can happen for various reasons.  In the winter, frozen sewer lines can block drainage causing a backup.  In the summer, street repairs commonly cause neighborhood backups. 

Sewage water, commonly known as black water, contains pathogenic, fungal, and viral contamination that is a severe health risk. Immediate cleanup is critical. Failure to mitigate sewage water and contaminated materials will result in a hazardous environment.

Mitigating And Restoring After Water Damage

Restoration after sustaining water damage is critical. When hiring a contractor for these services, knowledge, expertise and certification is a must.  These are steps that we follow:

1) Water Extraction and Health/Safety Hazard Identification

The initial step in mitigating most water damage is to remove the water completely from the structure. This requires more than a shop vacuum, special equipment that most homeowners and business owners don’t own.

At this phase it is important to determine any health and safety hazards based on the three main categories of water:

Category 1: Clean Water

Category 2: Gray Water

Category 3: Black Water

You can learn more about these categories here.

2) Dry Out and Cleanup

Drying saturated building materials takes time. In certain situations, removal of building material such as wet or un-sanitary drywall, insulation or flooring is necessary to ensure complete a dry out. This also includes daily data collection and monitoring of the drying process. It’s crucial to make sure every inch of your home or business is dry to standards before repair work begins.

3) Contents Pack-outs and Inventory

Personal property should be moved to a dry location during restoration.  Sometimes this may be another room.  Other times, if damage is significant, this may entail an offsite secure storage facility until your home or business is ready. We provide our customers a 24-hour secure and climate controlled facility to hold their belongings until the job is completed if necessary.

4) Mold Growth Control

Where there’s water, there’s potential for mold. Mold can cause damage to your home or business, but it can also lead to serious health issues.

In water damage situations that have persisted for some time, mold growth can occur.  When this is identified, specific steps are taken to properly mitigate and remove the contamination prior to restoration.

5) Drying Equipment Installation

After water has been extracted, water is still present in saturated materials such as wood framing. Installing professional commercial grade drying equipment (fans and dehumidifiers for example) is essential to complete proper drying. This process accelerates drying and can prevent mold growth from occurring in the meantime.

6) Structural Restoration

Water damaged structure often requires repair. This could be as simple as installing new carpet pad and re-laying existing carpets. In other situations, this may involve more repairs such as sheet rock replacement, painting, new doors, trim or even cabinetry. 

Obviously, there are many steps to getting your home or business back to normal. In addition, permits may need to be applied for and specialty trades such as electrical and plumbing may be involved.  If so, you may be well served by contracting professional services that can manage and quickly restore your property.

Getting help from a trusted mitigation and restoration company with a well-trained staff that has the proper equipment will ease your stress in such an event. If you need help with water damage to your property, UNGERMAN is your one source solution.

How We Can Help You Mitigate Water Damage

When you have an emergency, we are available to you 24/7/365. We will assign a Project Manager at the beginning and they will be your main point of contact throughout the project.  In addition, we will work directly with your insurance company on your claim. This is what we do every day, whereas this may be the first time you have ever filed a claim.

UNGERMAN is a full-service property restoration company with the proper certification and training to assess and repair your property damage. Our vast experience will help determine the source of the water damage and apply the proper solutions to restore your property. We offer our customers a helping hand and the best mitigation methods available with over 40 years in business.

Call 612-825-2800 Today To Learn About Our Water Damage Mitigation And Restoration Services


Commercial Emergency Contingency Planning



Does your business have emergency contingency planning in place?  What will your business do if a major property damage situation occurs? What if your business has a fire, a large water damage situation?  Though these scenarios are seldom on the forefront of our mind in our day to day business dealings, they are all too much a reality.  Take this scenario for instance.

During third shift operations at an equipment manufacturing facility, a piece of equipment fails and overheats.  Fire and flames are not an issue, however electrical wiring within the machine overheats and smolders.  This causes just enough smoke within the facility to activate the fire suppression system.  Now, water from multiple sprinkler heads are dousing other non-affected equipment causing additional equipment damage and wide spread flooding.  At this point, all operations are ceased. 

What is the first order of business?  Of course, ensuring that all personnel are safely evacuated!  Next calling emergency help.  Then?  How do we get our business back up and running!  Very seldom can a business afford to be down for any extended period of time. Customer orders need to be filled, production deadlines need to be met, etc.  Thankfully, most insurance policies include business interruption coverage, though there is usually a cap limit.

Having a complete emergency contingency plan should include having a professional restoration resource at the ready to swiftly begin restoration and recovery.  Knowing in advance that your restoration vendor is one call away to begin the recovery process can be peace of mind.  Consider this another form of insurance.  Swift and professional disaster mitigation will minimize downtime and also minimize clean-up and repair costs.

If your business does not include a restoration vendor resource, don’t wait until an emergency happens.  Be prepared, partner with a resource now and have peace of mind that you will have professional help should you ever have an emergency.  Ungerman Inc. is such a resource that you can count on to be there 24/7/365 in the event of an emergency commercial property damage, whether it is water, fire or storm related.  Ungerman provides free emergency contingency consultation and preferred customer agreements.  Contact us at 612-825-2800 to schedule your free consultation and have peace of mind that you can recover from a disaster.




7 Steps To Mitigating And Restoring A Fire-Damaged Building

Fire Damaged Living Room

Nobody goes into homeownership expecting to lose everything in a fire. Nobody opens their business assuming that one day they’ll need to rebuild after a fire. For the most part, nobody thinks that they will be affected by fire damage.

We assume everything in our home or company is set up correctly with no issues. We take advantage of our appliances and believe they were made properly up to standards. But the real world can be cruel without caring about our plans and needs.

Appliances can be faulty. The electrical wiring of your home or business may have been installed poorly or damaged. Humans can make errors and neglect their food while it’s cooking. These are only a few things that can go wrong and end up causing a fire.

People should always be the number one priority when it comes to a fire. If one day you find yourself in a situation where your home or business is on fire, the most important thing to do is get your family or colleagues to safety. The next step is to call 9-1-1 to have the fire department put out the fire as soon as possible.

But what comes next? The challenging task of getting your household or company back on track. After the fire fighters get their job done, you’ll need to move onto mitigation and restoration. The following are seven steps Ungerman will take to help you get back on your feet.

1) Board-Up

Fire can destroy windows, doors, or openings in your house or business. When this happens, it’s important to board-up any holes left in the building. This keeps your home or office safe from the elements, but it also ensures protection against potential looters and even critters.

2) Dry Out

When you think of fire, your first thought probably isn’t, “Water damage.” However, fire can lead to serious water damage for numerous reasons, including:

• Water getting into a home or business when firefighters are putting out the fire.

• Fire damaging your pipes and other plumbing components.

• Depending on the weather, rain and snow getting inside the house when a fire is happening, or after a fire has caused its devastation.

Fire damage mitigation crews bring in specialized equipment to help dry out water residue and humidity to prevent further damage to your home or business.

3) Deodorization And Emergency Pre-Cleaning

Just because a fire has been extinguished, that doesn’t mean that the damage is done. Water is one thing that can cause further damage, but another is soot residue. The acidic and corrosive traits of the soot can cause secondary damage to your property surfaces. Emergency pre-cleaning of your home or business and your belongings needs to happen immediately.

Who you hire to do this job matters a lot because not every company uses the same strategy. At Ungerman, our crews use safe and specialized deodorizing techniques that reach into small areas to neutralize odors caused by fire and soot residue.

4) Contents Pack-Outs

The structure of your home or business isn’t the only thing that gets destroyed by a fire. Any belongings in your house can and will be damaged as well. Unfortunately, sometimes this means losing things with rich histories or great sentimental value. Items like these are simply irreplaceable, and it’s one of the struggles you’ll need to overcome if you’re in this terrible situation.

However, some items are not beyond fixing, so it’s important to carefully pack up your contents in order to facilitate necessary repairs. Depending on your insurance, repairs or replacements might be covered without you having to pay out of pocket.

5) Contents Inventory

Each mitigation company is different, especially with how they handle your possessions after fire damage. In some cases, families and business owners need to facilitate the storage of their contents. As you might imagine, this can be extremely stressful when you’re dealing with the fallout of a fire damaging your home or business.

There’s so much that needs to be done and too much to coordinate that needing to find storage is just another burden. We help our clients alleviate this stress by offering to create an itemized inventory of all of their personal property. Then, we remove and store their contents in our secure, climate-controlled facility.

6) Dry Cleaning and Garment Restoration

Electronics, appliances, and furniture are a few things that get damaged during a fire, but one of the big things that doesn’t get taken into consideration is clothing. The brutal reality is that your life isn’t going to stop because of a tragedy.

You’ll need clothing to continue functioning in your day-to-day activities. The problem is that the smoke and soot from a fire leaves clothing unwearable. In order to get your clothing restored, you’ll need to find a professional laundry and dry cleaning company to do the job.

We help our clients by connecting them with a professional laundry and dry cleaning company to determine their clothing restoration. It’s a small gesture, but people are thankful for it because it saves time and stress.

7) Contents Cleaning and Restoration

For any possessions that haven’t been destroyed beyond repair, there is a lot of work that needs to be done. Soot and smoke damage to things like:

Photographs

• Paintings, statues, and other types of art

• Furniture such as couches, recliners, desk chairs, etc.

Cleaning and restoring these types of things is difficult. Generally, it isn’t something most people can do on their own. It requires experience and professional-grade tools to fully clean and restore these contents back to their original quality.

Outside of restoring the structure of their homes, offices, or warehouses, one of our services that we offer to our clients is to have our specialized professionals clean and restore all aspects of their possessions. This could include anything from photos, art restoration, furniture, and more.

It’s also important to note that sometimes fires can cause additional damage, and cleaning alone isn’t enough to fix the problem. If the fire damages the structure of your home or business, we can also offer reconstruction services. Reconstruction may seem scary, but it’s worth it to avoid completely starting from scratch by finding a new home or business location.

Finding the Right Fire Restoration Company

These seven steps can be overwhelming. Nobody can do them on their own, which is why it’s necessary to hire an experienced mitigation and restoration company. If you’re looking for a mitigation, restoration, and renovation partner, we can offer emergency and non-emergency services for all your needs.

How We Can Help You

UNGERMAN is a family-owned company providing full-service mitigation, restoration, reconstruction, and renovation. We have spent over 40 years perfecting our soot damage cleanup, fire cleanup, and smoke odor removal. We are experienced in cleaning techniques for wall, floors, cabinetry, appliances and many other specialized items. We also have the know-how to attack smoke odors hidden in carpets, clothing and furniture upholstery.

Our crews use safe and specialized deodorizing techniques that will reach into small areas to neutralize odors caused by fire and soot residue. Our fire and smoke technicians understand the effects of heat, smoke, and residues left behind from a tragedy. Mitigating the loss immediately can help save the insured personal belongings.

We have the proper certification, training, and extensive experience to assess and resolve your emergency damage needs 24 hours a day, 7 days a week. We are licensed, bonded, and insured and will work directly with your insurance company to restore your damaged property with the highest quality.

Contact Us Today To Learn About Our Fire Damage Mitigation And Restoration Services


Property Claims – Residential or Commercial, Is there a difference?

Residential property claims and Commercial property claims can share many similarities.  For instance, water, fire or storm damage can equally affect both types of property.  They may also share many of the same building materials.  When a business is shut down, business interruption insurance may kick in to help cover loss of income.  When a homeowner is displaced from their home, they may require “Additional Living Expense” (ALE) coverage to pay for extraordinary costs such as hotel and food. Another commonality, all insurance carriers want to minimize claim costs!

First things first!

How can you minimize the cost on a property claim?  First it’s minimizing the damage. Next, restore the property to functionality as quickly as possible.  For a business, minimizing damage may involve having a disaster mitigation plan in place to quickly begin minimizing damage to property and operations.  For a homeowner, this may entail shutting off the main water supply to mitigate further water damage.  In either case, minimizing damage to structure and personal or business property is the first step!

What’s next?

In most instances depending on the severity of damage, homeowners or businesses may require further assistance to restore their property.  Water and fire damage is tricky.  Finding and drying everything that is wet or cleaning and eliminating soot and smoke damage requires expertise and resources.  This means trained professionals, special equipment or specialty sub-contractors.  If a business has properly prepared for a disaster, their plan may already include a qualified restoration contractor resource.   For homeowners, knowing who to call can be an unknown.  Helpful friends or family members might pass along a suggestion.  Perhaps the insurance carrier is aligned with restoration resources to recommend.  Then again, an insurance agent or perhaps even the insurance adjuster may provide references.

The bottom line?

All restoration contractors are not created equally.  Many can perform standard water damage mitigation services in a residential setting.  However, not nearly as many can potentially mitigate thousands of square feet of commercial space effectively.

What to do?

Be prepared!  As a homeowner start with your agent.  See if he or she has knowledge of other clients experience with local restoration contractors. If you are a business, ensure you have a disaster contingency plan.  Contact your broker for references or contact contractors directly to set up interviews.  Hopefully you will never have to make a call to a restoration contractor. However, in the event of an emergency, being prepared and knowing who to call will put your mind at ease and get you on the course to recovery quickly.


Christmas Tree Safety Tips

Are you going out to find that perfect Christmas Tree? If so, take a few minutes to review these safety tips. Information provided by the National Fire Protection Association.  Check here for more information on Ungerman’s fire damage restoration services.

 

Click here to view these safety tips.