UNGERMAN Receives 2021 BBB Torch Award for Ethics
By Admin | April 21, 2021
“Display an outstanding level of ethics, customer service and integrity in all aspects of their operations. These companies generate a high level of trust among their employees, customers and their communities.”
This honor is truly appreciated and accepted as an affirmation of our goals. Our passion has always been to provide our customers with the best possible experience in what may be the worst moments of their life. Property damage can disrupt life dramatically, and we pride ourselves on helping clients recover through compassion, caring guidance, timely response and quality workmanship.
Lindsey Uselding (Owner of UNGERMAN) was thrilled with the award and shared her thoughts:
“Ungerman is very humbled to be named as a finalist for the BBB’s Torch Award. This is a prestigious honor. As a TEAM from leadership and throughout all facets of our staff, we try to embody the essence of this award as an integral part of our company culture and it reflects back to our core values of integrity and accountability.”
UNGERMAN strives to foster an ethical environment of trust, positive change, transparency and communication. Whether working internally or with clients, we aim to exemplify the same positive traits as the BBB. Ron Ungerman (Owner of UNGERMAN) lent his perspective on what it means to be an accredited member of the BBB:
“Having the BBB Accredited Member Seal associated with our company helps build the foundation of credibility from the moment a potential customer looks us up. When that customer sees that we are an accredited business with the BBB, they understand that we uphold the values of honesty, transparency and integrity that reflect in our workmanship and service.
Being a BBB Accredited Member also lets our potential customer know that should a complaint arise during the time of our service, that we take it seriously and that we will address the issue fairly and in a good-faith manner. Being a BBB Accredited Member is a direct reflection of the Integrity, Values and High Standards we strive to achieve as a team every day.”
UNGERMAN is a family-owned company providing full-service mitigation, restoration, reconstruction and renovation. Our mission is to provide our residential and commercial clients with the highest quality of dependable services while carefully managing costs.
We will provide accurate estimates, clear communication, and efficient completion of necessary mitigation and repairs in order to complete projects successfully. Through this process, we will build a solid relationship between the customer, the insurance company and UNGERMAN.