Frequently Asked Questions

  • Is UNGERMAN licensed?
    • UNGERMAN is licensed (MN License # BC001239), bonded and insured.  All UNGERMAN employees are insured with workers compensation.  We are certified by the Institute of Inspection for Cleaning and Restoration Certification (IICRC) and strictly adhere to their rules and regulations.
  • Which areas do you service?
    • UNGERMAN has a corporate office in Minneapolis and services both the Twin Cities and St. Cloud.
  • What other companies do I need to contact during the restoration process?
    • We are one a stop shop.  We have qualified professional in all areas that will assist us in restoring your personal effects and property. Our sub-contractors are fully licensed, bonded and insured.  UNGERMAN has a long and successful relationship with our sub-contractors.
  • How can I be sure your pricing is accurate?
    • We use an industry standardized estimating program.
  • If I am concerned about mold in my home, what should I do?
    • Call and discuss your problems with our certified mold remediation expert.
  • Is mold remediation covered by my Homeowner’s Insurance?
    • Make sure you read your insurance policy or check with your agent. Each policy provides different coverage.
  • I have water damage. What do I need to do?
    • Contact our qualified water remediation experts and discuss your concerns. Don’t put it off, water can continue to cause damage once it has invaded your property.